Shipping Methods & Costs
Standard shipping includes costs for third-party transit and all product-handling costs.

Standard delivery is three to ten business days, following credit card authorization.

Standard deliveries are handled by FedEx.

All wine shipments require a signature for receipt. Signatures must be obtained by individuals over the age of 21 years.

If an item in your order isn't available for immediate shipment, we will notify you and offer a substitution recommendation or provide the option of holding your order until all items are available for shipment.

We cannot ship wine or items that include wine to PO Boxes or APO/FPO addresses.

We can ship via FedEx to addresses in the following states. 

* Indicates you must purchase the wine while visiting Vino! in person to legally ship to these states. 

  Alaska   Arizona   California
  Colorado   Connecticut *Delaware
  District of Columbia   Florida   Georgia
  Hawaii
  Idaho
*Illinois
  Indiana *Iowa *Kansas
*Kentucky   Louisiana *Maine
  Michigan   Minnesota *Missouri
*Montana
  Nebraska
  Nevada
  New Hampshire
*New Jersey
*New Mexico
  North Carolina   North Dakota   Ohio
*Oklahoma *Oregon *Rhode Island
*South Carolina *South Dakota *Tennessee
  Texas   Vermont   Virginia
  Washington *West Virginia *Wisconsin
  Wyoming
If your state is not listed above, Vino! is currently prohibited from shipping alcohol to you. Contact us for more information.
Vino! ships Tuesday through Friday (Mondays in December). We do not ship on major holidays and weekends. Additionally, under extreme weather conditions Vino! reserves the right to delay the release of shipments to ensure the product quality.
Credit Card Refunds
Vino! processes refunds to the credit card used at time of purchase upon receiving your returned shipment. Please allow 1-2 billing cycles for the refund credit to appear on your statement.

If you have any questions about your order, please contact us at vino@vinowine.com or call toll free 800-826-5674 or local 509-838-1229.
Returns Policy

Vino! WineShop guarantees the quality of all our products and services. Your satisfaction is our first priority. If for any reason you are dissatisfied with your order, please contact us within 30 days of receipt of your order.

We reserve the right to refund your purchase price plus shipping on damaged items rather than replace the item.

Cancelled and/or returned orders are subject to a 25% restocking fee.

Following the wine trade tradition, all bottles ten years or older are purchased at the buyer's risk.

Vino! A WineShop Guarantee
Vino! WineShop guarantees quality products and service. Order processing time is contingent upon credit card authorization screening, and does not include weekends or holidays. If for any reason you are dissatisfied with your order, please contact us within 30 days of receipt of your order for assistance at vino@vinowine.com.